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GeM Registration Assistance Portal

GeM Registration Assistance Portal 2026

Fast, Accurate & Hassle-Free GeM Seller/Buyer Registration
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Helpline: +91 80768 18682

Apply for GeM Order Cancellation

Secure & Fast Cancellation Assistance on Government e-Marketplace (GeM)

Cancellation Request Details

Guidelines to Fill GeM Cancellation Form

Enter the full name of the Owner / Director / Authorized Signatory exactly as per Aadhaar Card or PAN Card.

Provide valid email & 10-digit mobile number. OTP verification will be sent to both for secure processing.

Enter your exact GeM Seller ID, Login ID, and Password from your GeM account for quick verification.

Tick the checkbox to accept our Terms of Service. OTP will be required to process your cancellation securely.

Review all details and click "Submit Cancellation Request". Our team will contact you within 24 hours.

All information is kept confidential and used only for GeM cancellation assistance.

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GeM Order Cancellation Process 2026

Complete step-by-step guide to cancel orders on the Government e-Marketplace (GeM) portal – rules, penalties, refund process & compliance in 2026.

How to Cancel a GeM Order (Step-by-Step 2026 Guide)

Go to gem.gov.in and log in to your seller or buyer dashboard.

Navigate to Dashboard → My Orders or Order Management. Search for the order using Order ID, date, or buyer/seller name.

You can only cancel if:
  • Order status is "Placed", "Accepted" or "Acknowledged"
  • Not yet "Dispatched", "Delivered" or "Service Started"
  • Within 24–72 hours of order acceptance (exact time shown in order details)

Click "Cancel Order" or "Request Cancellation" → Select a valid reason → Submit via OTP verification.

• Buyer must approve seller-initiated cancellation (and vice versa)
• Refund (if paid) processed via PFMS/IFMS within 7–15 working days
• Track status in "My Orders" section

  • Penalty up to 10% of order value
  • Temporary suspension or blacklisting
  • Negative seller rating
  • Loss of MSME benefits
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